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  • Report:  #822758

Complaint Review: usbirthcertificate.com

usbirthcertificate.com Houston Passports&VisaSpecialist LLC Company charged me $74 includes there fee of $49 and the NY processing fee of $25 then they took my information to go online to VitalCheck.com and order my birthcertifcate through them so I got anothe Waterbury, Connecticut

  • Reported By:
    gisela — Waterbury Connecticut United States of America
  • Submitted:
    Sat, January 14, 2012
  • Updated:
    Wed, April 23, 2014

On December 27, 2011 I went online to order my Birthcertificate since I lost my wallet with all Identification and needed to obtain my Birthcertificate ASAP.  I chose usbirthcertifcate.com I thought the price was very high but I was desperate to get it so I thought if it's this expensive they must be provide exceptional service. I did receive my Birthcertificate in 4 days  BUT through another company called VitalCheck.

I receive two emails on December 28, 2011, one from VitalCheck.com and another from Usbirthcertificate.com both confirming my order and attached reciept of the order. I was charged $74 from Usbirthcertificate.com and then $38.00 from Vitalcheck.com for their processing and delivery services., that's $112.00.  usbirthcertificate.com is ripping off consumers by using their information you give them when you order online on their website and then ordering your already processed order through them to have Vitalcheck company do what you already paid so highly in seperate fees for them to do.

This is an outrage! Usbirthcertificate.com needs to be sued and consumers should be refunded their money for them using your personal information and ordering your already processed order through another company causing you to get charged twice for a one processed order. This company shouldn't be allowed to take your hard earn money to do exactly what you did to process your order through their company expecting them to handle your order, not to go and duplicate it for another company to do it for them and make you a victim of being charged multiple charges.

1 Updates & Rebuttals


Sueann Marie

Indianapolis ,
Indiana,

FALSE ADVERTISING CHARGED ME AND SENT MY CC INFO TO ANOTHER COMPANY

#2Consumer Comment

Wed, March 26, 2014

 USBIRTHCERTIFICATE.COM took my information and charged my credit card for only processing. which it clearly states they help u maintain your birth certificate quick. i signed for emergency service. they charged me 74.00. they never called me when their was a problem and im not on my e-mail all day everyday. the website says if they have a problem they will call and send you an e-mail.

    So it took them seven days to actually get all my stuff together, i had to call them each time and ask why i dont have my birth certificate. each time they would tell me 24-48 hours. then after a week. i get a e-mail from actual vital trying to charge me 74 more dollars. so USBIRTHCERTIFICATE.COM took my information then gave out my credit card info to another company to take more money. No where does it say they are going to send your information to another company and have them charge you twice for the same service.

   Its completely wrong of usbirthcertificate.com to hand out your credit card information. its all false. they do not help u get your birth certificate. they take your money and information and send it to another company that actually does get your birth certificate. Which if i would have known they were going to charge me for nothing just to send my info somewhere else. they never would have got my money. they need to be stopped. they need to specify they do not get your birth certificate. and that they give your information to the other company to charge you again!!

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