Complaint Review:
USCB Travel
& USCB TRAVEL ARE A COMPLETE SCAM!!! They used MINI VACATIONSTravel Certificuits and missrepresented them!
I was looking for airline tickets on ebay and I found this company on an auction site. The site was offering 4 roundtrip(Coach)airline vouchers good for anywhere in the U. S.,Hawaii & Canada. These vouchers were supposed to be used for Delta Airlines. The bidding price started at $149.00. According to the site: "The certificates could be used as long as you fly Delta Airlines, and hotel accommodations and airline reservations must be made through the travel agency at least 45 days prior to your travel departure date." So this was fine with me. I had to let the travel agency (Mini Vacations) know at least 45 days in advance of where I wanted to go. And I had to make hotel reservations through them as well. That's when the problems began. When I won the auction they sent me an email of course to get their money.
Then when they received my money they emailed me a link where I could "print out" my own vouchers.Which I had thought the vouchers would be mailed to me instead. After I printed out my vouchers and the conditions of using the vouchers, (some of which these conditions were not even mentioned on the auction site)I had questions!!! I tried to email Mini vacations. No response. I looked up thier phone # in the phone book and called them. No Response. I mailed them a letter just asking for some contact information. The letter never came back to me. And there was no response. I even emailed to Tim Hall of USCB Travel, who was the one who took my money. The one who's name is on the contact information. Of course NO REPSONSE!!!!
The terms & condition on the vouchers requests that if I want to use these vouchers that I need to send in the travel vouchers with a $50.00 dollar deposit for the hotel. I am NOT sending anymore money to this company so I can get ripped off again. All I have is two useless printed travel vouchers and with no company to contact!!! All I want is my money returned or my 4 roundtrip airline tickets since that is what I paid for in the first place!!!
Amy
Casselberry, Florida
U.S.A.