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  • Report:  #1326297

Complaint Review: usdirectexpress

usdirectexpress Access to Social Security payments threatened by USDIRECTEXPRESS Internet

  • Reported By:
    preban89 — pinellas park Florida USA
  • Submitted:
    Sun, September 04, 2016
  • Updated:
    Sun, September 04, 2016

My Social Security income benefits paid into an account at USDIRECTEXPRESS, ARE NOT ACCESSIBLE! My issued card has expired; I have not received a new one. I have been unable to reach anyone in customer service when I call 1-888-741-1115.  I cannot log in, with the expired account number, nor communicate by e-mail or any other means since none exist.

I desperately need my funds.  This company, USDIRECT EXPRESS and Comerica bank are both faulty and inadequate to administer a program of such importance.  They put at risk the ability to pay benefits directed by the US government of Social Securities.

This is a direct threat to every US citizen entitled to Social Securities or Disabilities benefits.

I guess other possible solutions may be to contact directly Social Securities dept. , US Treasury dept., and my US Senators and Congressmen.                         

 

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