USED CAR DEPOT, INC OF VISTA, CA FAILS TO FINALIZE DMV PROCESSING VISTA, California
On May 12, 2012, I paid cash for a 2001
Mercedes-Benz from USED CAR DEPOT, INC, located in Vista, CA. Today
is June 5, 2012, and I decided to call California DMV to inquire
about the status of my pink slip.
According to DMV, USED CAR DEPOT,
INC, made a deposit towards the processing of my paperwork on May 21,
2012, and was supposed to return to DMV, asap, to finalize the
processing. The deposit, was enough so that USED CAR DEPOT, INC, was
in compliance, but as stated by DMV, some dealers will stall the
paperwork, after making the deposit, so they can get free advertising
for a longer period. Yes, USED CAR DEPOT, INC, has its paper plates
with its name on it, on my vehicle, but I'm removing them today. And
it took them 10 days to submit the initial paperwork, with deposit,
to DMV. This is wrong, wrong, wrong. It would still take 3 more
weeks to receive my pink slip, even if USED CAR DEPOT, INC,was to
finalize the paperwork today, June 5, 2012. That would be almost 2
months of free advertising and that is what there agenda is, because
I can't think of anything else. I'm sure glad I called DMV.
I did talk with USED CAR DEPOT, INC,
today, June 5, 2012, and they said they tried to call me. That call
was only a response to my call earlier today, in regards to my
paperwork. The person I did talk to said my paperwork was still in
processing, insinuating it was DMV's fault, just as what the DMV rep
said that the dealer would say. I told her just go down to DMV, pay
the remainder of the fees and finalize my paperwork. She threatened
to call the police if I didn't leave the property. I left.
So this is how USED CAR DEPOT, INC,
treats its customers, and one that paid cash. Please, buy your
vehicle elsewhere.
One final note, I paid cash for the
vehicle, with half cash and the other half cashier's check from my
bank. The owner/manager contacted me and offered to give me back
$200, if I was to take back the cashier's check and have my bank give
me cash for him. I don't understand the significance of that, but I
thought it rather odd.
Thank you
1 Updates & Rebuttals
sji
VISTA,California,
United States of America
USED CAR DEPOT, INC HISTORY OF BAD BEHAVIOR
#2Author of original report
Thu, June 28, 2012
I received a phone call from RICHARD RUIZ, owner of USED CAR DEPOT, INC., telling me that "after my behavior at his business, I was no longer welcomed on the property and that they will call the sheriff." All I did was ask his associates how come they haven't finalized my paperwork and when they responded with "it's still being processed" I told them that I had talked with DMV and they said, "that USED CAR DEPOT, INC, made a deposit on the fees and never returned to finalize the paperwork." And because I kept responding with what DMV had told me and asking them when are they going to pay the balance on the fees for DMV and finalize my paperwork so I can receive my "Pink Slip" in a timely manner, Mr. RUIZ'S associates threatened to call the sheriff. I told them to call them. I eventually left, knowing that the sheriff would ask me to leave under threat of arrest.
This is how USED CAR DEPOT, INC, treats a customer, especially one that just paid cash for a car.
Use extreme caution in dealing with USED CAR DEPOT, INC of Vista, CA. I have discovered, through the SAN DIEGO COUNTY COURTS, that they have a history of bad behavior, most notably, "BREACH OF CONTRACT" issues and having to appear in SMALL CLAIMS COURT to answer to complaints. The most recent case against USED CAR DEPOT, INC was dated 05/01/2012, and yes, for "BREACH OF CONTRACT". Instead of using extreme caution, I suggest that you not purchase a vehicle from USED CAR DEPOT, INC of Vista, CA.