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  • Report:  #199273

Complaint Review: Usgoldbuyers.com

Usgoldbuyers.com ripoff Sent one Oz. of Gold and they stripped it and returned scrap New York New York

  • Reported By:
    Shingle Springs California
  • Submitted:
    Mon, July 03, 2006
  • Updated:
    Wed, September 06, 2006
  • Usgoldbuyers.com
    62 West 47th Street
    New York, New York
    U.S.A.
  • Phone:
    212-764-8930
  • Category:

I sent usgoldbuyers one oz. of gold and when they received it they called me and said it was copper and if I wanted it back I would have to paypal them $35.00 to next day it back - so I paypaled the $ and they usp-Ground (which took six days)back one and half oz. of copper scrap - They had used nitic and stripped the gold and then brought the weight back up with merc.

Brent
Shingle Springs, California
U.S.A.

1 Updates & Rebuttals


Gene

New York,
New York,
U.S.A.

Usgoldbuyers.com ripoff ....

#2REBUTTAL Owner of company

Wed, September 06, 2006

We at US Gold Buyers,Inc. take pride in providing our Customers 100% satisfaction guarantee. Our BBB track record speaks for itself. Please visit BBB to view our flawless performance history. As a full service precious metal refining Company, we process several thousand Troy ounces of precious metals daily. Our facility is equipped with state of the art surveillance to protect our integrity and our client's interests.


Every so often a potential customer either mistakenly or intentionally sends us non-precious metal material. We provide our customers with free shipping to our facility. Our technicians take the time to fully evaluate the material received.


Lastly, we provide our customers with a full assay report when completed. If the client requests his material back, our insurance carriers require us to ship the package insured with signature required. It is only fair for the customer to pay for shipping expenses back.

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