Complaint Review: Uship

I had an extremely bad experience with uShip and their Provider "L&M Trusted Transport". I had booked "L&M Trusted Transport" via uShip to move a Highboy Dresser from Cumming, GA to Ashburn, VA. This was an Estate Sale purchase. L&M Transport confirmed to pick up my furniture on 8/14/2021 Saturday Morning 9:30AM from Cumming, GA. The Service Provider names were Mary Russell and Lando Russell.

They did a complete no show and were not reachable on phone or text. They did not return my numerous calls or text messages and left me completely in the dark. I had to waste whole of Saturday to find alternate options to pick up my furniture and transport. I wasted time & money, and this caused a lot of heartburn and stress. "L&M Trusted Transport" is completely untrustworthy and fraud provider. They don't deserve your time or business.

As for uShip, they don't care about their customers at all.

1) They don't have Customer Service coverage during weekends. Although lot of their moving business is conducted over the weekend. I called uShip, but there was no one in their Customer Service to resolve my issue.

2) Their website asked to lodge an email complaint, uShip has not got back to me or taken any actions to resolve my case in 2 days.

Please do not trust uShip or their provider "L&M Trusted Transport" with your business. They are not worthy of your trust or business.