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  • Report:  #729891

Complaint Review: USHud CAHud AllHud

USHUD.COM USAHUD.COM REVIEW: USHUD.com has been serving the local real estate community since 1999 and we have had thousands of clients since inception. USHUD has learned through being online for such a long period of time is that people want to talk to people.


*UPDATE: USHUD pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. USHUD.com recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

  • Reported By:
    cH — Northridge California United States of America
  • Submitted:
    Mon, May 16, 2011
  • Updated:
    Tue, September 06, 2016

Very slick salespeople. Very nice to you until you want your money back. Good at stalling on cancellation of service.

They sold me ushud.com for Los Angeles area in CA. I received cahud.com for the same area. When I called to complain/cancel, they offered me several free areas in the all hud.com LA area to compensate for misleading sale at cahud.com. 2 weeks into service I had 5 worthless leads, and I was supposed to have 20-30 leads per month. I called to complain/cancel, they told me they would again get me some temporary areas to get more leads. Another 2 weeks later, I had a few more worthless leads, so I called to cancel as I did not want to miss my 30 day deadline, but I did not make the 48 hour cancellation window. So I was billed again.

I was able to verbally cancel, and the main customer service manager was to send me a follow-up precancellation for the new 30 days forward, and more new areas to temporarily advertise in. However, I haven't got the emails to prove cancellation or anything else. So I had to call my credit card company and cancel my card.

What a total waste of my time and money. They are slick talking salespeople, only after your monthly fee. If you have any concerns, but still sign-up, please cancel immediately in advance for the end of the 30 day contract (in writing). Then if you actually do like the leads in your area, you can uncancel the cancellation.

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