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  • Report:  #43548

Complaint Review: USIGHT EPENZIO HOME INC. Bridgeview

USIGHT EPENZIO HOME INC., Bridgeview ripoff abused & mistreated consumer fraud ripoff victimized many consumers Orem Utah

  • Reported By:
    River Forest Illinois
  • Submitted:
    Fri, January 31, 2003
  • Updated:
    Wed, February 05, 2003
  • USIGHT EPENZIO HOME INC., Bridgeview
    727 N. 1550 E. Suite 300
    Orem, Utah
    U.S.A.
  • Phone:
    801-356-3131
  • Category:

For all those who attended a USIGHT seminar know what it is like to be scammed.

For all those who fortunately have not, here is what they do:

1. Promise riches through the power of the internet
2. LIE LIE LIE LIE and LIE!!
3. Hook you in and quickly push you through numerous contracts.
4. LIE LIE LIE LIE and LIE!
5. Take your money
6. Ignore any requests for a refund
7. Customer service?! There is no customer service!
8. "service reps" are rude on the phone
9. e-mails are ignored and never answered
10. make your life miserable

Those of you thinking of going to one of this seminars, DO NOT!, if you do, tell everyone around you this is a scam! They operate with numerous names, don't let the convincing guest speaker pull you in.

For those who unfortunately signed those
contracts from hell,

YOU MUST DO SOMETHING!!!

1. FIle with the IFCC (they have an online form, search google)

2. File with the state of utah (also online, better mail it to them registered)

3. Speak to a Mr. Au Pauga, he works with the state of utah and is investiating USIGHT, HOME INC AND EPENZIO

4. Call Usight everyday, every hour asking for Mr. Brandt Anderson (CEO). Don't stop calling him! Do what he did to you! Make his life hell! Demand a refund! He has eventually given FULL REFUNDS under his name to those who were persistent and demanding their money!

5. E-mail Brandt: Brandt at usight dot com

6. Give him a deadline for a full refund. He will e-mail you saying he has nothing to do with it. LIE!!!!! HE HAS EVERYTHING TO DO WITH IT!!! e-mail him again, being more persistent!

7. Call Bridgeview and tell them to stop the monthly fee

8. Call home inc, stop the hosting fees!

9. Go to your bank and file a ACH and have them redeposit any money withdrawn from your account

YOU MUST DO SOMETHING!!! THEIR PRODUCTS/SERVICES ARE HORRIBLE AND IN NO WAY WILL MAKE YOU MONEY!!

I atteneded a seminar in Oak Park, IL in July 2002. "Bud" if that is his real named lied and promised but never delivered! He even said paypal is going out of business, better sign up with EPENZIO, A straight LIE!!!!!! Anyone who attended the seminar in Oak Park can contact me:

mby385 at hotmail dot com

We must all band together and put a stop to this!!!

One more thing

DO SOMETHING!!!! If you don't they win!!!! DON'T STOP!!!

Felipe
River Forest, Illinois
U.S.A.

3 Updates & Rebuttals


Brad Crawford, CEO, ePenzio Inc.

Salt Lake,
Utah,
U.S.A.

The TRUTH about Felipe's contracts with ePenzio

#4REBUTTAL Owner of company

Wed, February 05, 2003

I am sorry that Mr. Yung feels that there is a problem with the PenzPay Internet Payment Gateway that he purchased from ePenzio that would have caused him to have to seek a remedy by this means. I have read Felipes complaint, reviewed all of the contracts that Felipe signed, reviewed all of the notes in the ePenzio database concerning Felipes accounts, and I found the following:

1. Felipe attended a seminar sponsored by HOME Inc. and applied for the financing package for his PenzPay Internet Payment Gateway on June 27, 2002. The contracts that Felipe signed on June 27, 2002 required Felipe to sign in 8 different places. Felipe was given copies of all of the contracts that he signed, so that he could review them at his leisure.

2. Felipe had until July 2, 2002 at midnight to cancel his applications and eliminate all of his obligations concerning these contracts. ePenzio did NOT receive a cancellation notice from Felipe during this time.

3. There was some information missing from Felipes contracts, so an ePenzio agent called and spoke with, or left messages for Felipe on 7/8, 7/9, 7/10, 7/11 and 7/15.

4. On 7/29, a letter was sent to Felipe informing him that he either needed to complete his contracts, or pay a cancellation fee.

5. On August 5, 2002, Felipe called ePenzio and gave them the information necessary to complete the contracts. This was over a month after Felipe attended the seminar. Obviously, if Felipe had not provided the necessary information, ePenzio would not have been able to complete the contracts.

6. The package that contained the Login ID# and Password for Felipes PenzPay Internet Payment Gateway transaction system was delivered to Felipe by FedEx on August 15, 2002, FedEx tracking #476963415866 (go to www.fedex.com and look it up if you want). Upon receipt of this package, Felipe had everything necessary to operate his PenzPay Transaction system.

7. On June 21, 2002, Felipe called ePenzio to inquire about further information about the Affiliate program.

8. I have NO records of Felipe ever calling ePenzio to indicate that there were any problems or issues with his PenzPay Internet Payment Gateway system.

9. On September 20, 2002, Felipes Mother called ePenzio and requested to be able to pay off the loan for the PenzPay system in full. She was referred to Fair to be able to settle the account

Based on this information, I see no reason why ePenzio should be compelled to cancel the contracts for Felipe. I feel that ePenzio has lived up to all of the terms of the contracts that Felipe signed on June 27, 2002. ePenzio has delivered to Felipe exactly what he contracted for, a PenzPay Real-Time Internet Payment Gateway system. It appears to me that Felipe has made no effort to make the products that he purchased work. If Felipe has any information to show that ePenzio did NOT fulfill the terms of the contracts that he signed on June 27, 2002, I would welcome him to fax this information to me at (801) 365-2135 and I will be happy to review it.

Fortunately, if Felipe has determined that he no longer wishes to use his Internet Payment Gateway, there are several things that Felipe can do to lessen or eliminate his costs. He can call Bridgeview Bank at 1-877-877-8164 and cancel the monthly service for his Merchant Account and call ePenzio at 1-800-494-1563 and cancel his gateway access to his PenzPay Internet Payment Gateway. This will eliminate all of his monthly costs except for his financing package payment for his PenzPay transaction system (unless his Mother has already paid it off for him).

I do however, have a system in place to help Felipe sell his PenzPay transaction system and thereby eliminate his monthly financing package payment. This actually costs me quite a bit of money, but I am willing to do this because I really do not want to have anyone stuck with equipment that they are not using. Felipe needs to be pro-active and find one or more companies that need an Internet based PenzPay transaction system and then send ePenzio these qualified leads. Please have Felipe send these referrals to my personal attention so I can make sure they get handled properly.

My email is bcrawford@epenzio.com and my fax is (801) 365-1010, attention Brad Crawford. I will have our salespeople call Felipes referrals and try to close the sale for his. If they are successful, it will be necessary that Felipe pay a $50 transfer fee, but I will pay all of the other sales costs associated with this transfer.

Sincerely,


Felipe

River Forest,
Illinois,
U.S.A.

THEY ARE COMING BACK!!! USIGHT EPENZIO!!! SCAM!! GO AND DO SOMETHING!

#4Consumer Suggestion

Sun, February 02, 2003

They will be holding more seminars under the name home inc, epenzio or some other affiliations, if they come in town again, NOW IS YOUR CHANCE TO DO SOMETHING, Tell everyone there that it is a scam, don't let others get scammed like we did, FIGHT BACK! Go to the Guest Speaker or whoever is in charge, demand a refund or you will scream out SCAM!! DO SOMETHING!!!

---California:

Location: Claremont, California
The Claremont Hotel
555 West Foothill Blvd.
Date: Saturday February 15, 2003
Times: 9:00 AM
2:00 PM

Location: Concord, California
Hilton Concord
1970 Diamond Blvd.
Date: Friday February 07, 2003
Times: 1:00 PM
6:30 PM

Location: Covina, California
Embassy Suites Covina
1211 East Garvey Street
Date: Thursday February 13, 2003
Times: 1:00 PM
6:30 PM

Location: Fremont, California
Fremont Marriott
46100 Landing Parkway
Date: Wednesday February 05, 2003
Times: 1:00 PM
6:30 PM

Location: Irvine, California
Irvine Marriott
18000 Von Karman Ave.
Date: Tuesday February 11, 2003
Times: 1:00 PM
6:30 PM

Location: Monterey-in Seaside, California
Embassy Suites on Montery Bay
1441 Canyon Del Rey
Date: Monday February 03, 2003
Times: 6:00 PM

Location: Newport, California
Newport Beach Marriott
900 Newport Center Drive
Date: Wednesday February 12, 2003
Times: 1:00 PM
6:30 PM

Location: Oakland, California
Hilton Oakland Airport
One Hegenberger Road
Date: Thursday February 06, 2003
Times: 1:00 PM
6:30 PM

Location: Orange, California
Doubletree Hotel Anaheim
100 The City Drive
Date: Monday February 10, 2003
Times: 1:00 PM
6:30 PM

Location: Rohnert Park, California
Doubletree Hotel Sonoma Wine Country
One Doubletree Drive
Date: Saturday February 08, 2003
Times: 9:00 AM
2:00 PM

Location: San Bernardino, California
Radisson Hotel and Conference Center
295 North
Date: Friday February 14, 2003
Times: 9:00 AM
2:00 PM

Location: San Jose, California
Doubletree Hotel San Jose
2050 Gateway Place
Date: Tuesday February 04, 2003
Times: 1:00 PM
6:30 PM


--DELAWARE:

Location: Wilmington-in Claymont, Deleware
Holiday Inn Select North Wilmington
630 Naamans Road
Date: Thursday February 06, 2003
Times: 1:00 PM
6:30 PM

--Illinois:

Location: Naperville, Illinois
Holiday Inn Select Naperville
1801 N. Naper Blvd.
Date: Monday February 17, 2003
Times: 1:00 PM
6:30 PM

Location: Northbrook, Illinois
Renaissance Chicago North Shore
933 Skokie Blvd.
Date: Wednesday February 19, 2003
Times: 1:00 PM
6:30 PM

Location: Oak Lawn, Illinois
Oak Lawn Hilton
9333 S. Cicero Ave.
Date: Tuesday February 18, 2003
Times: 1:00 PM
6:30 PM

Location: Schaumburg, Illinois
Embassy Suites Schaumburg
1939 N. Meacham Road
Date: Thursday February 20, 2003
Times: 9:00 AM
2:00 PM

--MINNESOTA

Location: Minneapolis-in Bloomington, Minnesota
Doubletree Hotel
7901 24th Avenue South
Date: Thursday February 13, 2003
Times: 9:00 AM
2:00 PM

Location: St. Paul-in Arden Hills, Minnesota
Holiday Inn St. Paul North
1201 West Country Road
Date: Wednesday February 12, 2003
Times: 1:00 PM
6:30 PM

--Nebraska

Location: Lincoln, Nebraska
The Cornhusker
333 South 13th Street
Date: Monday February 10, 2003
Times: 1:00 PM
6:30 PM

Location: Omaha, Nebraska
Holiday Inn Central Omaha
3321 South 72nd Street
Date: Tuesday February 11, 2003
Times: 1:00 PM
6:30 PM

--New Jersey

Location: Cherry Hill, New Jersey
Hilton Cherry Hill
2349 W. Marlton Pike
Date: Tuesday February 04, 2003
Times: 1:00 PM
6:30 PM

Location: Trenton, New Jersey
Trenton Marriott @ Lafayette Yard
1 West Lafayette Street
Date: Monday February 03, 2003
Times: 1:00 PM
6:00 PM

--Pennsylvania

Location: King of Prussia, Pennsylvania
Radisson Valley Forge
1160 First Avenue
Date: Wednesday February 05, 2003

--Texas

Location: Beaumont, Texas
Hilton Beaumont
2355 I-10 South
Date: Tuesday February 18, 2003
Times: 1:00 PM
6:30 PM

Location: College Station, Texas
Hilton College Station
801 University Drive East
Date: Monday February 17, 2003
Times: 1:00 PM
6:30 PM

Location: Houston, Texas
Doubletree Post Oak Hotel
2001 Post Oak Blvd.
Date: Wednesday February 19, 2003
Times: 1:00 PM
6:30 PM

Location: The Woodlands, Texas
The Woodlands Waterway Marriott @ the Mall
1601 Lake Robbins Drive
Date: Thursday February 20, 2003
Times: 9:00 AM
2:00 PM


Debbie

Irmo,
South Carolina,
U.S.A.

Good for you!

#4Consumer Comment

Sat, February 01, 2003

What a great post! I received a portion of an email that shows Mr. Andersen saying I was coaching you and as you know, I'm not and we haven't corresponded. I'm flattered. The more people who speak out, the better!

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