Complaint Review: USTA US Open & Ticketmaster

i have to express I am deeply disturbed by the ticketing policy at the US Open. The night match for Ashe Stadium for Federer's match on 8/26/2013 was canceled due to rain delay. After 15 minutes of the announcement, Twitter posted the match will take place the next day for session #3 on 8/27/2013. They was no indication the 8/26/2013 tickets will be honored on 8/27/2013 session. My Court side seats which I’ve paid a lot of money for has gone to waste. I feel ripped off and I feel this is terrible business ethic on US Opens behalf. I have been a long time US Open support for many years. When I went to the ticket counter on 8/27/2013, I was turned away by an extremely rude employee in window #17 and told me there was nothing I can do. For the common person who saved up money just to watch court side, I am deeply upset. For one, this is terrible for business, two, the unprofessionalism of the employee. Not only did US Open/ticket master take the money, they sold out session #3 on 8/27/2013