Utalk Unlimited unauthorized withdraw telemarketing fraud ripoff theft Asian CS Las Vegas Nevada
Telemarketer called me at 6:30 in the morning telling me that I was being rewarded with gasoline vouchers from a marketing firm because I was a good customer. I aggressively questioned the attendant for 20 minutes where he repeatedly promised that this was legit and no unauthorized withdraws would be made. I authorized a one time withdraw for $1.95 for registered mail. Big mistake! I never received anything.
Two weeks later, 1/21/04, a withdraw for $139.90 was made from my account using a bogus check number. I disputed the payment with my bank who suggested that I try to work it out with Utalk Unlimited who made the withdraw. I have repeatedly called Utalk Unlimited which made me sign a check refund authorization form - a complete waste of time because I have been waiting more than 60 days and they tell me the check was cut and I should receive it soon. ALL LIES!
By the way, the customer service group is in Asia.
Matt
El Paso, Texas
U.S.A.