V2 Premier - Viscom Technology Group ripoff called very rudely advised warrenty expired refused to give name Chaska Minnesota
purchased v2premier off shop shop nbc 10-21-04. It was the only way I could afford to buy what I thought was a great deal. The computer worked fine for awhile but over time it has me so frustrated I want to trash it. I am unable to update any microsoft security, explorers,etc due to fact my XP program is unauthinated. I have since discovered the discs are copies, not orginals. You are suppose to always get orginal disc never uncopyrighted material. The programs loaded into my system were already outdated at the time of purchase. ie quicken was a 2003 version. The programs were either installed incorrectly or installed using a bad copy. Most of the programs are unusable.
The only way I will ever get this computer straightened out is try to come up with the money myself to have an expert look at it. I paid @2,299.93 for a piece of junk.
Helen
HOPE MILLS, North Carolina
U.S.A.
2 Updates & Rebuttals
John
Wilkes-Barre,Pennsylvania,
U.S.A.
Where to complain regarding this issue
#3Consumer Suggestion
Wed, March 28, 2007
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the following agencies.
ShopNBC / Viscom Technologies Group (Minnesota)
==================
State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
ag.state.mn.us
Federal Trade Commission:
ftc.gov/opa/2003/04/valuevision.htm
ftc.gov/opa/2001/07/valuevision.htm
ftc.gov/opa/2001/08/fyi0145.htm
ftc.gov
Internet Fraud Complaint Center / Consumer complaint websites
ifccfbi.gov/index.asp
Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
viscom-usa.com
v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com
ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
shopnbc.com
vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244
Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
=============================
Note: The V2Premier is not manufactured by Viscom Technology Group.
ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
ecsusa.com
State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
caag.state.ca.us
(California Residents)
California Department of Consumer Affairs:
dca.ca.gov
Federal Trade Commission:
Phone Number:1-877-382-4357
ftc.gov
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.
ShopNBC / Viscom Technologies Group (Minnesota)
==================
State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
ag.state.mn.us
Federal Trade Commission:
ftc.gov/opa/2003/04/valuevision.htm
ftc.gov/opa/2001/07/valuevision.htm
ftc.gov/opa/2001/08/fyi0145.htm
ftc.gov
Internet Fraud Complaint Center / Consumer complaint websites
ifccfbi.gov/index.asp
Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
viscom-usa.com
v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com
ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
shopnbc.com
vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244
Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
=============================
Note: The V2Premier is not manufactured by Viscom Technology Group.
ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
ecsusa.com
State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
caag.state.ca.us
(California Residents)
California Department of Consumer Affairs:
dca.ca.gov
Federal Trade Commission:
Phone Number:1-877-382-4357
ftc.gov
Alan
Minneapolis,Minnesota,
U.S.A.
Good money after bad
#3Consumer Comment
Wed, March 21, 2007
Those V2 computers are simply third rate trash from china or a third world country. Yes you paid 2200.00 for pure trash. Now don't even believe for a minute that putting money into this thing will change that, it still won't work for very long. Then you will have a 3,000 piece of garbage. My advice is use it as a boat anchor, go and get a decent computer, the prices have dropped dramatically.