VACASA Robert Johnson Vanessa Giarrtano, vacasa.com RENTED MOLD HOUSE, 3 people got respiratory sickness, Deck Lights Inoperative reported no response. Then tried to rip us off for overage charges. Marathon, Florida Nationwide
We checked in and noticed a very strong perfume type smell which later we would realize was there to cover up the mold smell. I noticed the first night that the waterfront deck light was inoperative rendering the outdoor waterfront deck useless at night and dangerous to transvers. I reported this to the property manager who never responded. Three out of the four of us developed respiratory troubles during our stay. The day we left the property manager contacted us to tell us he would be charging our credit card for cracked tiles in the kitchen. I noticed the cracked tiles the day we checked in. Cracked tiles occur when they are not installed properly. Damage to tile can be seen as chips or breaks but a linear crack is from bad installation. They are probably running t his cracked tile damage scam on everyone who stays there. Beware of the Duck Key / Hawk's Key VACASA cracked tile rental scam.