Complaint Review: Vacation BreakAways

This company debited my account for $333 and I was supposed to receive a package in the mail 3-7 days later. Needless to say the package never came. So about a week after my account was debited, I called the company, the phone rang but no one answered. I tried calling at numerous times, still no answer.

Then their website disappeared and I haven't heard from them since. Until I got an e-mail from someone asking me to re-submit my information to this hyper link, even though ALL the info was included in the e-mail. I went to the site, but I couldn't find any contact information.

I have already contacted all the city, county, state, and national authorities, but they were unable to get a response from the company. In the meantime I'm out $333 with no vacation and just a story about being ripped off.

Courtney
Houston, Texas
U.S.A.