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  • Report:  #919612

Complaint Review: Vacation Choices

Vacation Choices a.k.a. Smart Travel & Incentives What a Racket Lake Mary , Florida

  • Reported By:
    Anonymous — Eugene Oregon United States of America
  • Submitted:
    Mon, July 30, 2012
  • Updated:
    Mon, August 20, 2012
  • Vacation Choices
    801 International Parkway 5th Floor
    Lake Mary, Florida
    United States of America
  • Phone:
  • Category:

This "company" held a sales pitch and we were guaranteed 2 US Airway airline tickets and 2 nights at Marriott for listening to their speil. What a load of crap. To join their discounted travel company for a mere $8000, you could get amazing discounts on hotels and airline fares. How stupid do they think people are?

We were only interested in the airline tickets and followed their protocol, along with a $100 check. Weeks later the Smart Travel & Incentives Co returned the check and said they "cannot help you further as we are not the original issuer of the voucher".

I guess I should be happy they didn't cash the check, but seriously...

1 Updates & Rebuttals


Smart Travel

Lake Mary,
Florida,
United States of America

Smart Travel

#2UPDATE Employee

Mon, August 20, 2012

Dear Customer,

I am sorry that we were unable to travel you. I would also like to clarify that Smart Travel & Incentives does not have any aliases & we are not Vacation Choices; nor do we host any presentations. I am sure you received one of our vouchers after attending a presentation with Vacation Choices.  We always activate our vouchers if the terms and conditions are followed.

Without more information I cannot see what happened with your file, but i know that if it was returned to you then there was a violation of the terms and conditions upon activation. I am sorry that we could not help you further.

Kara Gallagher

Manager



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