Vacation Promotions refused to refund my money New Port Richey Florida
I bought a packgage for $498dollars, then three days later rescinded my contract.
Vacation Promotions has refused to refund the money, saying I wrote on the contract when I returned it -- true. I wrote that I did no longer want the contract, and would they please return the money as promised by phone.
Manager Mike Acosta first said yes, will refund, then did nothing. Second phone call: he says the money is not coming back. It's a scam.
Lyle ****
Santa Fe, New Mexico
U.S.A.
1 Updates & Rebuttals
Vp.rep
NPR,Florida,
U.S.A.
VP Staff
#2UPDATE Employee
Thu, June 18, 2009
I would encourage this customer to contact our customer care line, 9am to 10pm, Monday through Saturday, so we may solve this matter. After looking up the name "Lyle Strong" in our database in attempt to resolve this matter, the client in question appears to using an alias.
Feel free to call customer care as we will pay prompt attention to this matter.
Thank you-
VP Staff