Vacations Direct, Inc. I was duped into believing my timeshare would sell immediately Ormond Beach Florida
I was contacted repeatedly (on a weekly basis) by MB a representative of this company. He told me they were the best company and could definitely sell my timeshare. I keep putting him off. I suppose I became a challenge to him, so he called and told me he had this fantastic offer for me. He was told that there was a deal being put together by his boss to sell timeshares in my location and if it went down the way he thought it would my timeshare would be sold by the following week.
He was so sure about this that he told me if we don't sell your timeshare within 90 days, you get your $499 back. Well here we are, the 90 days almost up and my timeshare was not sold. I faxed in a letter 2 weeks ago asking for my refund, I have not heard one word from this company. I call MB on a weekly basis, like he called me - he doesn't pick up nor does he return my phone calls. I fail to understand how anyone can go through life making a living by deceiving people and being proud of "how good" they are at it as MB boasted has to me.
I am NOT a disgruntled former employee. I am a very very dissatisfied customer. I was skillfully ripped off by MB and Vacations Direct, Inc., and I want my money back as promised. I have a marked up contract attesting to that fact. There should be legislature enacted to stop this kind of stealing.
Carla
Port Monmouth, New Jersey
U.S.A.
5 Updates & Rebuttals
Carla
Port Monmouth,New Jersey,
U.S.A.
Your company is a RIPOFF!! Customer service never returns calls!!
#6Author of original report
Tue, July 22, 2008
It is fraud when one solicites the business of another, charges them and guarantees that they will perform under the terms of the agreement. Your company solicited my business, charged me and told me in no uncertain terms that there was a buyer on the horizon. Your representative Michael B said the company would not make an offer to refund in full had they not intended to sell. I have called customer service for over one month now seeking a refund as your post suggests. No one has called me back. I left Michael B several messages, he has never called me back. Your company IS a ripoff and I intend to see this through as far as it can go... now that is a fact and you can bet on it.
Bradley
Daytona Beach,Florida,
U.S.A.
Not a Scam! No One Stole Anything!
#6REBUTTAL Owner of company
Wed, July 16, 2008
First off, we are an advertising and marketing firm. Advertising and marketing cost money, therefore you pay. If your timeshare or anyone's does not sell does not means it's a scam! When you advertise your car, home or boat for sale in your local newspaper is it a scam if it does not sell? No! If you feel we did not market your property contact our customer service dept. and we will fax or send the proof of the marketing and advertising that was performed for you.
Sincerely,
Mark Moeller
Vacations Direct Toll Free# 1-877-855-5210
Bradley
Daytona Beach,Florida,
U.S.A.
Not a Scam! No One Stole Anything!
#6REBUTTAL Owner of company
Wed, July 16, 2008
First off, we are an advertising and marketing firm. Advertising and marketing cost money, therefore you pay. If your timeshare or anyone's does not sell does not means it's a scam! When you advertise your car, home or boat for sale in your local newspaper is it a scam if it does not sell? No! If you feel we did not market your property contact our customer service dept. and we will fax or send the proof of the marketing and advertising that was performed for you.
Sincerely,
Mark Moeller
Vacations Direct Toll Free# 1-877-855-5210
Bradley
Daytona Beach,Florida,
U.S.A.
Not a Scam! No One Stole Anything!
#6REBUTTAL Owner of company
Wed, July 16, 2008
First off, we are an advertising and marketing firm. Advertising and marketing cost money, therefore you pay. If your timeshare or anyone's does not sell does not means it's a scam! When you advertise your car, home or boat for sale in your local newspaper is it a scam if it does not sell? No! If you feel we did not market your property contact our customer service dept. and we will fax or send the proof of the marketing and advertising that was performed for you.
Sincerely,
Mark Moeller
Vacations Direct Toll Free# 1-877-855-5210
Bradley
Daytona Beach,Florida,
U.S.A.
Not a Scam! No One Stole Anything!
#6REBUTTAL Owner of company
Wed, July 16, 2008
First off, we are an advertising and marketing firm. Advertising and marketing cost money, therefore you pay. If your timeshare or anyone's does not sell does not means it's a scam! When you advertise your car, home or boat for sale in your local newspaper is it a scam if it does not sell? No! If you feel we did not market your property contact our customer service dept. and we will fax or send the proof of the marketing and advertising that was performed for you.
Sincerely,
Mark Moeller
Vacations Direct Toll Free# 1-877-855-5210