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  • Report:  #264497

Complaint Review: Value Brake

Value Brake Value Brake repair fails risking teenagers life ripoff Jacksonville Florida

  • Reported By:
    ponte vedra beach Florida
  • Submitted:
    Wed, August 01, 2007
  • Updated:
    Sat, August 04, 2007
  • Value Brake
    2103 Blanding Blvd
    Jacksonville, Florida
    U.S.A.
  • Phone:
    866-289-7867
  • Category:

I had Value Brake repair my 18 year old son's 88 Chev truck. Long story short. 5 weeks later, his brakes failed and the line burst as he was pulling out onto a very busy intersection. Fortunately he was able to stop by pulling onto grass.

I contacted another repair shop and was shocked at the finding bu the mechanic. There were 3 things done incorrectly that caused the brake line to fail. I have the cylinders as proof. The repair and towing was almost $300.

I left messages 3 times for Jay, a Manager in Jax to call. A month passed and never a reply from him.I then sent certified mail, the entire report, receipts, etc to Don Ropelt, President, I think of Value Brake in Jax. He called me 2 days later and assured a check for $216 would be mailed that day. The date for this was July 16th. As of today, August 1, I have called and spoke to Meagan, his assistant, and she was to call back. That was 2 days ago.

Please do not trust Value Brake with your or your children's vehicle. It is dangerous.

Melinda
ponte vedra beach, Florida
U.S.A.

1 Updates & Rebuttals


Edward

Vine Grove,
Kentucky,
U.S.A.

What did they do that caused the brakes to fail?

#2Consumer Comment

Sat, August 04, 2007

I am not understanding your ROR. Please follow-up with the rest of the story. You are not telling us what repairs Value Brake did on the truck. You are not telling us the 3 things that Value Brake did incorrectly that caused the brake line to fail. Was it the brake hose or brake line that failed? You mention the wheel cylinders. Just wondering what is wrong with them and how did the cylinders cause the line to fail?

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