Complaint Review: Value City Furniture

I am so very upset. A few years ago I purchased almost my whole home from these people. I put a lifetime warranty on my livin room furniture. If anything happens to it they will replace it.. I have contacted them several times on this matter after I flooded during tropical lee flood and no reply. I still have the crap and I have been hanging onto it in hopes they will honor it. I am on a fixed income and I cannot afford furniture to replace it at all. I have a futon for a couch. This is crazy taking 5 thosand dollars from people and never hnoring the warranties on them ever. I want my money back so I can go some where else and buy new. They are awlful people