Complaint Review: VALUE CITY FURNITURE

I went into value city to get both my kids bedroom furniture on 2/13/05 the salesman checked to see if they were in stock he told that they were in stock and could be delivered on 2/21/05 and i said that would be fine so I paid for it with my debit card right then.

I ordered 2 headboard, 2 bed frames, 2 dresser with mirrors and 2 chests.The day before the scheduled delivery date a representative from value city furniture called to inform that not all the furniture was there and she told me that 1 dresser with a mirror and one chest was not there and she asked did I still want to come pick up the rest of the furniture that had arrived and when the other furniture got there they would deliver it. I said yes being that I had already sold their other furniture.

When i got there I got the bed frames,1 mirror,1 dresser, and 1 chest. Then I called the next week to see if the rest of my furniture had arrived yet and they told me that I was on a when/call list and I asked what was that and she said when the furniture comes in they will call and let me know because that did not know when it was coming.

Rosalyn
PITTSBURGH, Pennsylvania
U.S.A.