Complaint Review: VALUE CITY FURNITURE

I purchase furniture from this store on 11/11/02 was told that furniture would be ready for pick up on 11/20/02. Today is 2/13/03 and I have yet to received my furniture. I just cancelled my order today after being lie to several times about when my order will arrive.

When you purchase something from this company, your funiture does not get order specifically for you as one would think. when and if you order ever reach the distrubution center thats when they order your furniture and they your not guareentee that your store will received. This company is stealing people money legally and using it to pay employee before merchandise is every ordered. Please use your own judgement, the price may be right but its not worth the wait and hassle or lies that you get. You would be much better off dealing with an honest comapany.

Please dont expect them to call you if you furniture dont come when schedule. They wont call you, you must call and check on your own order.

Please Beware something saving a penny will cost you more in the long run believe me.

Lesa
sterling, Virginia
U.S.A.