Complaint Review: Value Furniture Warehouse

value furniture warehouse in Elizabeth New Jersey across from the hess gas station and the burger king does not care about the little spenders. i went in there in february(tax time) to purchase my daughter a mattress boxspring and headboard. they took my money and told me that the stuff would be deliverd that sat between
3-6 pm.

well i was out around 1 and they called me to see if they could come then i told them yes and rushed home. i sat there from 2 to 6 pm they never showed. then they called me at 7 after i had left wanting to come i told them no. then they call me on sunday when i am at home resting wanting to come i told them no. i called them that monday and they said the were coming between 5-7 they never showed this went on for a week.

the manager told me that if the guy did not come he would be fired(he still works there) then they wanted to deliver at 10 pm i was not home and told them no finally i went back and got my money went to another store and got my kids bed that same night.

they do not care for people that only spend a few hundred dollars my stuff came to 289.00. they were only concerned with the people who were spending thousands of dollars on furniture which i did a long time ago with them and delivery was not a problem.

do not shop at this store. they are liers and treat you like crap if you are not spending a lot of money.

cathy
west orange, New Jersey
U.S.A.