Complaint Review: valvoline pine ridge rd naples fl

entered and was told "oil was down 3 quarts".  no dipstick was shown - (always shown at end of service)

was also told that the oil had not been changed for 15,000 miles.  WRONG - we are most diligent in these matters and attach our own windshield sticker with "next" oil change due mileage at next 5,000 mile point.

also told that the oil filter had not been changed for the same 15,000 miles.  we had paid valvoline in NH for oil and filter change within past 5,000 miles.

either their records were screwed up or ??????  fishy when the "3 quarts down" dipstick was never shown to us

'nuff said ???