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  • Report:  #1371114

Complaint Review: Van Horn Hyundai of Fond du Lac

Van Horn Hyundai of Fond du Lac Poor customer service. Treated poorly. Fond du Lac Wisconsin

  • Reported By:
    Dennis — Oshkosh Wisconsin USA
  • Submitted:
    Wed, May 03, 2017
  • Updated:
    Wed, May 03, 2017
  • Van Horn Hyundai of Fond du Lac
    N6652 Esterbrook Road
    Fond du Lac, Wisconsin
    USA
  • Phone:
  • Category:

When trying to get a better price on a vehicle, I was told by Robby Roehl, Sales Manager, in an e-mail that I needed to "compare apples to apples".  He had no idea what vehicle I was comparing their's to.  Also, he told me "...if this one is so well priced, why haven't you purchased it?".  Is that how you treat a customer?  I then sent an e-mail to Tim Goeckerman , General Manager, about how I was treated.  I did not receive a response.  I also sent a follow-up e-mail to Robby Roehl and to Zach Jaschob, Product Specialist.  Neither replied.  I then found out the vehicle was sold.  I was not informed.

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