Complaint Review: Van Ru Credit Corp

THIS IS A COLLECTION AGENCY FOR FINGERHUT. THEY ARE RUDE, RUTHLESS. THEY WILL CALL NON-STOP. I SIMPLY ASKED THEM FOR A PAPER STATEMENT SO I COULD SEE MY BALANCE IN WRITING. THE MAN ON THE PHONE TOLD ME THEY DO NOT DO PAPER-STATEMENTS. HE ACTUALLY TOLD ME TO GO GET MY CHECKBOOK AND GIVE HIM A CHECK OVER THE PHONE, HE WOULD EVEN TAKE A POST DATED CHECK OVER THE PHONE. I PROCEEDED TO TELL HIM "NO, I WANTED A STATEMENT IN THE MAIL, AND HE WOULD NOT DO THAT. I ASKED TO SPEAK TO HIS SUPERVISOR, AND THAT MAN TOLD ME HIS EMPLOYEE WAS WITHIN HIS RIGHTS. THEY CALL MY HUSBAND ON HIS JOB EVERYDAY, BUT REFUSE TO GIVE ME A STATEMENT IN MAIL.

GENERALLY THESE PEOPLE ARE RUDE, RUTHLESS. THEY HAVE TOLD US THAT THEY ARE WITHIN THE FCC GUIDELINES. THEY HAVE CALLED US NASTY NAMES ETC.

D
SUFFOLK, Virginia
U.S.A.