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  • Report:  #1498715

Complaint Review: Vancany

Vancany Odisseitrus I ordered a Bistro Table and 2 chair set and received face masks for the virus. Omaha Nebraska

  • Reported By:
    Dorene — Utah United States
  • Submitted:
    Wed, August 12, 2020
  • Updated:
    Thu, August 13, 2020

On June 16, 2020 I purchased online a bistro set for my patio from VANCANY. The funds were through PayPal and were paid out to Ying Jun. I received notification that being payment had been received, my bistro set would arrive within 20 business days. Though by the middle of July I realized something wasn't right. I sent out other inquiries to Odissei Trusikhin, of VANCANY, and received more emails still assuring me that my order is on its way. 

At the end of July I contacted PayPal and Costco Citi Bank Visa, and reported the scam. Thankfully Citi Bank did refund my investment. 

Today, August 11, 2020 the package from VANCANY finally arraived in my P.O. Box. Enclosed were about 4 face masks, the type we are required to wear because of the virus. However, I would prefer to have received the Bistro set I had ordered and paid for. 




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