Vanilla Reload Paid $300 cash to load card at Walgreens, then went online to redeem and it was gone. Nationwide
1/20/15. Today I loaded $300 cash onto a Vanilla Reload card at my local Walgreens. When I went online to redeem it and place it in my account, I found that it had already been redeemed. I called Vanilla Reload and eventually spoke with a representative named Anthony, and he concluded that I was a victim of theft and that there had been numerous instances of theft involving Vanilla Reloads. He said they would be unable to help me and my only recourse would be to go to my local police department. I was stunned to learn this and I feel helpless knowing that my hard-earned money could disappear in the few moments that it took to enter the PIN number into the computer.
1 Updates & Rebuttals
DCowart1980
AUGUSTA,Georgia,
Sorry that happened to you
#2Consumer Comment
Tue, January 27, 2015
I just had a similar experience. When I went to load my card it came up as Vanillareload.biz. I am filing a lawsuit against this company. This has caused me hours upon hours of frustration and headaches. I cried because I was so upset at how they treated me. If I were u I would file a fraud claim with them. They are responsible for correcting issues with their service.