Vantage Acceptance Verified TRUSTED Business REVIEW: Customer Satisfaction Commitment: Vantage Acceptance is fully committed to 1,000% customer service. They employ beyond industry wide best practices in customer service, privacy and program goals and success.
ABOUT THE RIPOFF REPORT BELOW:
Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.
STATEMENT FROM VANTAGE ACCEPTANCE:
we do not know who karen is. furthermore, we do not send out anything even closely relating to a delinquency notice. i highly feel this is a competitor.
NOW TO THE ORIGINAL REPORT
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When Vantage sent me a FAKE delinquency notice it scared the **** OUT OF ME! I've never been late on my credit cards! So I called the 800 number on the card and spoke with a gentleman who was polite and sounded sincere, really kind. BUT, it is the way they get ya!
He promised that if I canceled FOR ANY REASON, I would receive a FULL REFUND! I asked him if my credit would be affected and he said temporarily. I asked him what that meant, he said that after a few months, 3-6 months, my credit would be 800+! He insisted that it would and that the calls were Recorded because they are held to a higher standard by some outside agency who monitors their work.
In the end, my credit is ruined, they've kept a total of $249 because I canceled in my second month and an ADDITIONAL $50 was ALSO held and KEPT by Vantage Acceptance!
Texas is DONE with you!
Karen.