Complaint Review: Vantage Auto Movers

 Claim Number 150110105852                                                                     March 19, 2015

To whom it may concern,

On January 6 2015 I Kaundah Nang booked an order to transport my car having talked on phone with Vantage Auto Movers agent based on an agreement that they would find me a shipper within 48 hour. The agent told me to be on standby as they look for a driver, and that I should be available during pick. I waited for almost 40hour then without any phone calls from Vantage movers to give me any updates concerning shipping my car. I tried calling Vantage mover  severally  to confirm if they were able to ship my car or not and nobody responded to my phone calls that’s when I decide to dispute the transaction through my bank (Bank of America) and got my money back pending investigation. I strongly believe Vantage Movers wanted 48hour to elaps that way they would retain the $150 whether they shipped my car or not and that’s the reason why my phone calls went unanswered nor returned.  Since then, none of the vantage movers agent has ever contacted me and my car was never shipped. To me, this firm (Vantage Movers ) is in a scram business.

Three months later my Bank reversed the transaction based on the agreement documentation Vantage movers provide and charged my account $150.

I still dispute this transaction and want my $150 back since Vantage Movers rendered me no service even though I made several attempts by phone to reach them within the 48 hour window.

I have never heard from Vantage movers until recently when I got the paperwork from my bank.

Thanks,

Kaundah B. N