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  • Report:  #1349949

Complaint Review: VAPEFOCUS

VAPEFOCUS MAXVAPORONLINEE-CIGS PRO VAPOR Charged me $99.99 for membership that I had Declined during order!! Internet

  • Reported By:
    Deborah — Lockwood Missouri U.S.A.
  • Submitted:
    Sun, January 15, 2017
  • Updated:
    Sun, January 15, 2017

I received an offer for a free Pro Vapor Starter Kit with 2 e-cigarettes, 1 battery, 3 10ml bottles  E-Liquid & a charger.  Received info from a trusted site (don't recall which one at this time)

So on Dec 28, 2016 I placed an order for that free kit.

There was only supposed to be a 1 time charge of of $4.95 for shipping. 

My connection was down for several days so wasn't able to check transaction until days later - that's when I discovered they charged me $4.95 for shipping (VAPEFOCUS) but also saw another charge for $2.95 (MAXVAPORONLINE)

(Never tried vaping before but wanted to see  if I liked it before investing further money into it to quit smoking)

Had to go from page to page because they offered various vape packages as well as a membership & I Declined ALL of those options.

There were several steps/pages to go thru and I remember being stuck on one of the pages and having to go back to try again.

Completed the transaction and never gave it another thought until...

On Jan 14th I logged into my credit card acct to check my balance & was shocked to discover a charge for $99.99 for a Monthly membership!!  I Never received anything other than the tiny free kit.

Immediately called my credit card company & informed them of the fraud & requested they block VAPEFOCUS as well as MAXVAPORONLINE.

They did place a block on them but now I have to go through a dispute ordeal to get my $99.99 back.

I've only received the one time order email which also listed ecigsbrand.com so they're operating under numerous names - Beware!!

 

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