Complaint Review: vaperlite

On 12/09/2013 I ordered A free starter kit from Vaperlite vapor cigarette Company. When i read the Fine Print I saw I would be charged $99.95 if i kept the product.. I called the Company immediately to cancel.

I was told by the Service Rep. That i couldn't cancel ,because the product was already sent out. I told the Rep. that i had just ordered it a few minutes ago. He told me when i called it was processed and couldn't be canceled.

The Rep. told me i had to receive the product and then send it back.I argued with the Rep. and he canceled product from being sent to me monthly on a auto plan that was written in the fine print. 

I got the Rep. To lower the cost of the Starter kit down to $49.95 and i waited for the product to arrive. I never received the Starter kit. I called many times and was told it would be resolved within 48 hours. 

I called over and over and finally talked to a supervisor. He assured me i would be receiving a reshipment of the Product within 5 to 7 working days. I never received the starter kit the second time. 

Now everytime i call they just tell me they will send my complaint to a supervisor and it will be resloved within 48 hours. It is now 02/17/2014, and i still have not gotten the product or a refund.

I'm glad i canceled the auto shipping and at least was only charged $49.95, instead of $99.95. This company has ripped me off and i am getting nothing but a run around. I'm going to write the Better Business Bureau. 

This company not only ripped me off money for product never received ,but also has ripped me off hours of my time trying to resolve this through them.