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  • Report:  #1306302

Complaint Review: Vaporizer.com

Vaporizer.com NEVER SHIPPED ITEM Internet

  • Reported By:
    SoccerMom — Agawam Massachusetts USA
  • Submitted:
    Wed, May 18, 2016
  • Updated:
    Wed, May 18, 2016

If you enjoy spending money for somethi you will never receive, then by all means, order with this company!  I ordered on 4/13/16 and as of 5/18/16 I haven't received ether the item nor the refund to my credit card.  They said that they have "filed a claim with USPS" to determine where my package supposedly is.  I have spoken with USPS and they are stating that they never picked up a package.   A label was created, but they never scanned, picked up, were handed, or received a package from this company addressed to me. When I informed Vaporizers "customer service" associate of this fact, I was informed that I would not have any resolution with their company until they had resolved their claim with USPS.  Why should their customer have to wait for a third party resolution???  WORST CUSTOMER SERVICE EVER.  They haven't responded to my emails asking for status and demanding my refund since 5/5/16.  The only communication since then has been a request for a review?!  WOW.

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