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  • Report:  #1156184

Complaint Review: Vaultigo

Vaultigo Not impressed with customer support Internet

  • Reported By:
    Anna McCarthy — Hull, UK
  • Submitted:
    Fri, June 20, 2014
  • Updated:
    Fri, June 20, 2014

Signed up for a "free" trial - you have to enter your credit card details but are assured you will not be charged if you cancel within a month. So I went ahead but cancelled within two weeks as the service isnt reallly much good. Ended up being billed despite cancelling well within time. The company didnt reply to three emails I sent them about this. The fourth email I sent they did reply to basically say its not their problem. They dont have a phone number you can call them on. I have now filed a complaint with PayPal. AVOID!!

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