VectorVest -Dr. Bart Diliddo Vector Vest Bart Diliddow Will steal money after trial period and lie about refund and trial period days. cornelius NC
I've know this company for years and how they do not put info on their site about cancelling your subscription. I know of traders who have coomplained about them before. When you send an email to cancel, they wait two days and say you have to call them. All other trading research companies give you specific instructions, easily accessable on their site to cancel. I wanted to use their research reports, which is good (not their advice for sure), so I signed up for the 5 week subscription. I cancelled a day before the last day to cancel and sent them an email to cancel.
I didn't hear from them so I sent another email asking of it was cancelled. They said they I had to call. So I called and was told it was cancelled. The guy I spoke to never said they charged me again. Right before I hung up I asked to make sure and he said they charged me. I explained that I was within the 5 week period. He said he had no authority to cancell me and was giving it to his supervisor. After never hearing back, and send ing emails again, I was told "sorry" it's too late, but if you can show where you send an email to us we will credit you. So I send in the email sent 4/20th -trial started 3/19th and then they say I was on a 30 day trial. I had to send an email showing I was on a 5 week trial. Then they acknowledge I sent an email on the 20th but still were charging me. So let's see 1st they don't make it easy to cancel, they the say they didn't get the email, then they lie about my trial period, then they say my 4/20 email isn't good enough. This is fraud.
A trial period for a refund should be honored. I will continue to post this complaint anywhere I can, untill they refund me. I will get a refund from my cc company when I show them the emails anyway, but this company has sunk to the lowest. They even have their "sure fire" way to quarantee profits trading stocks. What a joke. Stay far away from this company unless you want your cc to be charged for months that you didn't use the service.