Complaint Review: Vehicle Services Department

     Who are these people?  I have recieved phone calls and more junk mail than I can count.  Always the same header in tiltle; " IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED ".  Always about the same item, " Your factory warranty will or may have expired ".

     I have never had a extended warranty for my vehicle from the time of the new car purchase.  Yet I'm bombarded by this never ending trail of "Open Immediately" mail.  Asked the dealership at the time of purchase when asked about extended warranty, " Do you believe in your product or not?"

     In  case anyone wonders, the last mail arrived on pink stationary. Of course the only contact number on the pink paper is a phone # , 1866-491-9998.  It does list the administrator/Obligor of Vehicle service contract as:

      Interstate National Dealer Services, Inc.

      6120 Ferry Rd., NW, Suite 200

      Atlanta, GA 30339

and

      Endurance Dealer Services

      400 Skokie Blvd, Suite 105

       Northbrook, IL 60062

   Anybody over heard of these folks either.