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  • Report:  #1326964

Complaint Review: Vehicle Services Department of Piano Texas

Vehicle Services Department of Piano Texas Pressured sales pitch Piano Texas

  • Reported By:
    cheryl — Sparta New Jersey USA
  • Submitted:
    Thu, September 08, 2016
  • Updated:
    Thu, September 08, 2016
  • Vehicle Services Department of Piano Texas
    6400 Pinecrest Drive
    Piano, Texas
    USA
  • Phone:
    800-600-1278
  • Category:

Like others reported, I received the pink slip saying my warranty was running out. WHen i told the salesma, Paul, that I wanted to think about it and talk to my brother who was a mechanic before making a decision, he put me on the phone with his supervisor who told me this was my last chance. Once I hung up, the offer was off the table. They gave me a 'special price' to entice me. BIG TIME PRESSURE. Paul gave me his 'personal number' in case I had any quqestions (no answer when I called back). I realized later that day that I had already purchsed extended warranty coverage through the dealership when I purchased the car.  When i phoned the dealershp, they told me that this offer did not come through them and that outside companies were not always reputatble. Checking the internet I see that he was right. I am supposedly have 30 days to cancel. Will be doing that ASAP. 

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