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  • Report:  #1492603

Complaint Review: Velocity Merchant Services

Velocity Merchant Services VMS Not clearly disclosing leasing term of credit card leasing program to consumer Downers Grove Illinois

  • Reported By:
    Ki — Indianapolis United States
  • Submitted:
    Fri, March 06, 2020
  • Updated:
    Fri, March 06, 2020

my store was approached by sales person from VMS about credit card processing service. They sent an e-mail requesting copy of voided check and driver license information and such. Sale person never called me to discuss terms of lease aggrement or anything.

Each month I have noticed there was around $58 of lease equipment fee in my bank statement. This went on for 2 and half year. I decided to change credit card processing company and called this company to end my processing.

That is when they told me I have 4 years of leasing aggrement and they will charge me rest of my lease aggreement fee. I was never cleary given terms of leasing equipment. I feel they have just signed me up without me understanding terms of lease document.

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