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  • Report:  #1469058

Complaint Review: VENTUS E-COMMERCE SOLUTIONS

VENTUS E-COMMERCE SOLUTIONS Ventus Ecommerce Ventus Fraudulent service with no communication in regards to refund or anything else New York New York

  • Reported By:
    J5793 — Brooklyn New York United States
  • Submitted:
    Sat, December 08, 2018
  • Updated:
    Sat, December 08, 2018

I purchased one of Ventus' products with the intent of trying it out, seeing as they had a guarantee on their site. Eventually, I began noticing a lot of sketchy things which confirmed my disposition that i should of never bought from these scammers things such as: - Ventus changing its refund policy to make it technically impossible to claim a refund. Here's a supporting screenshot of their paradoxical refund guarantee: https://image.prntscr.com/image/mTJElsOzTs2GNTZya5YmnQ.png In order for you to receive the product, you need to sign a contract. As the screenshot above states, the act of signing the contract to receive what you paid for basically voids the refund policy. This is paradoxical in nature and pure BS.

After I called them out on it (As seen in the screenshot above). They changed their policy back to normal http://prntscr.com/ls7gvu (Screenshot of current refund policy) So heres where the interesting part comes in. I was assign to a person by the name of Liam Sven. Liam Sven claimed to work at a company called tribesocks and used the email tribesocks@gmail.com to communicate with me. Eventually, I decided to see if Liam Sven claimed to be who he was. I couldnt find any evidence to show Liam was associated with tribesocks so i decided to contact the company. What i was told was startling to say the least. http://prntscr.com/ls7kk4. In this screenshot, You see Bakdrop (also known as Tribesocks) mention that Liam Sven is NOT associated with their company and that it is a SCAM. I called them out on this and this is the last message they sent. http://prntscr.com/ls7lbd I've made numerous attempts to contact them. All have been ignored. I even went on their live chat. The moment i mentioned the issue in the conversation was the moment the rep suddenly stop responding in live chat. It's honestly sickening and I hope my report prevents more people from getting scammed by this ''business''. There are other negative reviews of this company out there saying it is a scam.

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