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  • Report:  #1448289

Complaint Review: Verde Energy USA

Verde Energy USA Did not give promised rebate. Norwalk ct

  • Reported By:
    Ray — Stanhope NJ United States
  • Submitted:
    Wed, June 20, 2018
  • Updated:
    Sat, June 30, 2018

Verde promised a $100 rebate for signing up for them to provide electricity for my house. I was to ge the first $50 rebate after submitting their form with a copy of my first utility bill showing them as the supplier.  I mailed this to them 4/2/18. 

On 6/5/18 I called to ask where it was and was told my question would be forwarded to the main office.  As of 6/20/18 I still have not received it, so I will cancel their service.

1 Updates & Rebuttals


Ray

Stanhope,
New Jersey,
United States

Additional info to original complaint

#2Author of original report

Sat, June 30, 2018

The day after posting the complaint that Verde did not honor their rebate to me, I got a call from them that my rebate request was transferred to a new owner and I should get it in 2 to 4 weeks.  So we'll see.  I've cancelled my cancellation and will give them another chance.

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