Complaint Review: Verison Wireless

After being overbilled, having to recomit for another two years to get the advertised free in network calling my account was cut off for non payment. My account had a credit balance of 56 dollars they actually owed me money and yet cut off the service. Then to add insult to injury they could not get to a customer service person to set a switch to reinstate the service. I wasted three hours of my life and still don't have a working phone. This is the absolute worst customer service I have ever had from any company. You can't get to a live person for hours then they can't fix there own systems bugs. Will never use them again.

Chris
danbury, Connecticut
U.S.A.