Verison promised multiple deals to upgrade my phone and add a line, afyer I upgrade my phone they dont honor the deals made with there loyalty, leadership team, and cutomer service.
Promised $200 off an upgraded phone, $150 gift card to add a line, Play more unlimited plan for $70 a line, $20 activation fee, my military discount applied, the auto play discount applied, I waived the proction plan which they still charge me for.
Spent 28 hours over 3 days on the phone, visited 7 stores, and chatted online for hours and still cannot get what was promised on recorded lines