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  • Report:  #1215381

Complaint Review: Verizion

Verizion They told me that they would seen me a check when account was closed! But then they told me i was on pre-pay so my money was just gone so they was keeping my 51.05 Feb 21st & 22 is when i moved to St. talk I have talked a lot of people at verizon got know where they just get to keep my money i can't beleave they can do this to people. Mt.Vernon Illinois

  • Reported By:
    Ruth — Mt. Vernon Illinois USA
  • Submitted:
    Fri, March 13, 2015
  • Updated:
    Fri, March 13, 2015
  • Verizion
    12254 East Harlan rh.
    Mt.Vernon, Illinois
    USA
  • Phone:
    1-800-922-0204
  • Category:

I had a cell phone with Verizon . On Feb 21st & 22nd  i went with st. talk . I went to the store & asked  about thew money that was in my account they a guy told me when it is closed they would send me a check. So i waited  & the pass few weeks i have been calling the 800 # Talked to many different people seem like i was getting the run around But i asked to talk to a supervisor she told me no i don't get my money back. And i needed to stop the per pay then move my number. I was not told this. 

 

I just can't beleave they can do this to me and how many people have they done this to. They are just riping us off and we can't do anything about it that   isn't right. If it was there money they would be getting it from us. But they are just keepine ours!

                         Thanks 

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