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  • Report:  #308512

Complaint Review: Verizon Communications

Verizon Communications Verizon - Billing Fraud New York New York

  • Reported By:
    — Ithaca New York
  • Submitted:
    Wed, February 13, 2008
  • Updated:
    Wed, February 13, 2008
  • Verizon Communications
    140 West Street
    New York, New York
    U.S.A.
  • Phone:
  • Category:
    Telephone Companies

We began noticing a higher than normal telephone bill lately. While questioning Verizon about the abnormally high amounts we learned that MyTeleBill was adding a charge on our phone bill. The were charging us a $7.25/month "SvcFee". Along with that came a Long Distance charge of $2.18/month. These charges fell in a section of the Verizon bill that was entitled "The Billing Resource". It has it's own toll-free number separate from Verizon. When I called this number the customer service representative was very quick to offer a credit. We'll see whether we receive these monies or not.

Ifd161
Ithaca, New York
U.S.A.

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