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  • Report:  #1411415

Complaint Review: Verizon Fios

Verizon Fios Unreasonable service restoration fees Internet

  • Reported By:
    Kostyantyn — Bloomfield New Jersey United States
  • Submitted:
    Sat, November 11, 2017
  • Updated:
    Sun, November 12, 2017

Charged $50 for service restoration. No men involved, looks higly unreasonbale, company makes $50 in couple minutes from own customers.

1 Updates & Rebuttals


Robert

Irvine,
United States

Typical

#2Consumer Comment

Sun, November 12, 2017

Typical Entitlement Attitude as how you brushed right over the reason you were charged this restoration fee.  You weren't charged this fee just because they felt like it.  It was because YOU were delinquent and they shut off your service for NON-PAYMENT. But let us take a guess here, it wasn't your fault that you were late.

Fault doesn't matter.  It doesn't matter if there were 50 people involved in restoring your service or no people. The fee is defined in their terms and conditions.  If you don't like the fee then the best way to save the $50 was to pay your bill ON-TIME, or once you failed to pay find another company to provide service. Of course with you being delinquent you may have found other companies to be hesitent from having you as a customer.

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