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  • Report:  #1427564

Complaint Review: Verizon

Verizon I canceled my landline service and wifi on Sept 15, 2017 due to switching to AT&T. Albany New York

  • Reported By:
    Patty — Tyrone Pennsylvania United States
  • Submitted:
    Tue, February 06, 2018
  • Updated:
    Tue, February 06, 2018
  • Verizon
    P O Box 15124
    Albany, New York
    United States
  • Phone:
    1-844-837-2262
  • Category:

At&T sent the order over but said just to call them to make sure it went thru. Called and they received the order from AT&T but I was still being billed so I thought oh it will catch up with itself. Well they kept deducting from my checking and when I called they had in there notes that I called in for a cheaper plan, LOL. As of today, right now, I am on the phone with them now and they are fighting me on reimbursing me back to the date of cancellation!!!! The time and effort and all the drafting out of my checking account that I was not counting on. Been on the phone with them on my lunch for over 40 min.  United States

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