Complaint Review: Verizon

 We have had the identical experience as other user reports about Verizon's Data plans which have turned out to be a completely dishonest way of doing business. When I began with Verizon I used less than 50% of 4 G doing lots of things on the phone. I am using it no differently at all at present, but "use" 50 G in two weeks. This is highly suspicious. By structure and implementation of the data plan, they force customers into "upgraded", unwanted and unnecessary data plans that are always more expensive at each step and deliver poor service for two weeks of every month. Then they harrass the customer with messages to add data at more cost. They are actually defrauding the customer with terms like "unlimited". Unlimited actually means slow poor-to-no service much of the time. Verizon manipulates its system and customers usage in order to multiply charges. Then, they have created a Byzantine bureacracy, booby-trapped by deliberately difficult operating system of business in order to frustrate and confound customers so that they simply stop trying to correct problems.