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  • Report:  #153171

Complaint Review: Verizon Wireless

Verizon Wireless Company Says they sent me a rebate check for $50, but will not send me a copy of the check and have sent a letter of request two times. Young America Minnesota

  • Reported By:
    Mooresburg Tennessee
  • Submitted:
    Wed, August 10, 2005
  • Updated:
    Sun, August 14, 2005

Company Says they sent me a rebate check for $50, but will not send me a copy of the check and I have sent a letter of request two times.

Andrew
Mooresburg, Tennessee
U.S.A.

1 Updates & Rebuttals


Heather

Chatham,
Ontario,
Canada

Soultion for ya...

#2UPDATE EX-employee responds

Sun, August 14, 2005

Are they telling you that the check has been cashed?
If the check has been cashed then they would have a copy of the check, otherwise, they would not have a copy of the check. All the can do it ship it out to you again. do you live in apartment building? Do you havea 'general delivery' address?
There are multiple reasons as to why these things do not get to customers .. Sometimes it is as simple as the wrong zip code.

If the check has not been cashed, advise them to send it again, via registered mail, signature required. if they tell you that you cannot do this, ask for the Verizon Team Lead ... it'll get done.

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