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  • Report:  #380809

Complaint Review: Verizon Wireless

Verizon Wireless Complicated & deceptive rebate practices Nationwide

  • Reported By:
    Everett Washington
  • Submitted:
    Mon, October 13, 2008
  • Updated:
    Mon, October 13, 2008

I purchased a new phone, eligible for a rebate, through Verizon. I was told that I would need to return a completed rebate form and my original receipt. I was *not* told that I would also need the part of the large, unwieldy box that had the bar-code on it, nor that my rebate would be good for store credit only. I acknowledge that these details *were* in the fine-print on the rebate form, however I found the process unduly complicated, inflexible, and somewhat deceptive. I think that most people would have recycled the box automatically, as I did.

Christie
Everett, Washington
U.S.A.

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