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  • Report:  #1349095

Complaint Review: Verizon Wireless

Verizon Wireless Early Termination Fee's after Nov 14, 2014 Boynton Beach Internet

  • Reported By:
    Manz97 — Boynton Beach Florida USA
  • Submitted:
    Wed, January 11, 2017
  • Updated:
    Wed, January 11, 2017

I recently terminated a verizon wireless contract that I signed on 2/7/15 after hearing the new annocement on their changed termination fee's. So I figure I only have maybe 2 months or 2 months and 1/2 termination fee to pay, I canceled on the 22nd month. 

Shock to see an assessed fee of $140- for just 2 months or 2 and 1/2 months left. Even doing the math doesn't make sense because if your a monopoly your at there mercy. ex: 20+60=80 or 20+20+60=100

They go back and forth with me and in the end if I don't cough up the money they get to messup my credit and put me on collections. I even sent them the link below and still nothing, they justified their claim. 

So buyer beware of their manipulative tactics and their tricks. I was better off waiting for the plan to end and then just moving forward. I would never return back as a customer regardless.

Early Termination Fee information

https://www.google.com/search?q=verizon+wireless+termination+fee&rlz=1C1CHFX_enUS513US513&oq=verizonwireless+term&aqs=chrome.1.69i57j0l5.8138j0j4&sourceid=chrome&ie=UTF-8

 

1 Updates & Rebuttals


Tyg

Pahrump,
Nevada,
USA

Changes...

#2General Comment

Wed, January 11, 2017

 Just because Verizon is making changes to thier ETF doesnt mean it applies to you!! The ONLY ETF YOU have to worry about is what is spelled out on the contract that YOU signed. YOU seem to think that thier changes are retroactive to the CONTRACT you read and signed. So its NOT a ripoff its just YOU who doesnt understand HOW a contract works. Go READ the paperwork YOU SIGNED and you will see that the fees they are charging YOU with are the same as what is spelled out on the contract. Then maybe take ownership of the tripe YOU have posted. YOUR IGNORANCE is NOT a legally binding contract, where as the CONTRACT that you signed IS! YOU CHOSE to terminate your contract based on misinformation. NOT Verizon giving YOU bad information but that YOU ASSUMED the information pertained to YOU when it did not. THAT is NOT on Verizon, THAT is on YOU.

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