Complaint Review: Verizon wireless

 I have been a customer of Verizon Wireless in the past for almost 10 years. During that time I've had unlimited data. My data usage is literally only spotify, chrome searthing, very few apps, and Google maps. Even with the unlimited data, I have never in those 10 years used over 4-5 GB of data, with continuous Spotify usage, typically 8hrs a day, 5 days a week. But have never exceeded 5 GB. After those 10 years I was told that Verizon will be taking u limited data package of the market so I decided to go elsewhere, out of the principle. I switched to tmobile for cost reasons mainly. Even with tmobile for the entire 10 months I was with them, and the same continuous data usage, I've never exceeded 4-5 GB. Never! I have just recently a week ago switched back to Verizon, signed up for a plan thats 8gb with bonus 2 GB. Within only 4 days of my service they have estimated that I've over over 2.5GB of data. IMPOSSIBLE! I am on WiFi at home and o WiFi at work. Where I listen to Spotify, browse the net and YouTube. They had zero explanation. Other than that it's mostly used on Spotify. Well that's great but I am on WiFi and Mt data is shut off. I know there's something clearly wrong here. They are lying to their customers and I've caught on within. A week. What is being done about this? This is absurd.