Complaint Review: Verizon Wireless

I had been a consumer of Verizon wireless for over 3 years and out of 3 years I didn't pay the bill once(with some valid reasons from my personal point of view) by mistake. They have reported to the credit Bureau for $68, which is going to stay in my credit reports for 7 years. I agree it's my fault anyway, but they have to consider my past history and show some kind of gratitude for me using their service for so long.

when I called the customer service, they agree that it's too sad for being reported after hearing my situation and they also agree that the rules are too strict, but when I asked them to remove it from the credit reports, they told me "It's a company rule". Verizon wireless sucks for their consumer-un-friendly rules. I cancelled their service and am never gonna take Verizon wireless again though.

Jay
houston, Texas
U.S.A.